Assessment – Module 4: Communication and Patient Interaction
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Question 1 of 10
1. Question
True or False: Effective communication in healthcare is only about ensuring the message gets across.
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Question 2 of 10
2. Question
True or False: Mirroring the patient’s emotions can help establish rapport and improve patient relationships.
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Question 3 of 10
3. Question
What are the key benefits of effective communication in patient interaction?
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Question 4 of 10
4. Question
Which of the following is NOT a verbal communication aid mentioned in the module?
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Question 5 of 10
5. Question
What is an important aspect of active listening?
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Question 6 of 10
6. Question
Which non-verbal cue is essential for making a patient feel heard and understood?
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Question 7 of 10
7. Question
Why is handling sensitive conversations well important in healthcare?
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Question 8 of 10
8. Question
Which of the following is a strategy for clear and empathetic verbal communication?
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Question 9 of 10
9. Question
What should healthcare providers avoid to improve patient interaction?
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Question 10 of 10
10. Question
Which technique is recommended for explaining medical information in a patient-friendly manner?
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